Salary: Location: Hours: Contract: Closing date: Website: Contact name: Contact email: Contact telephone:

Up to £75k per annum London, but with remote/ flexible working Full-time Permanent Applications assessed on a rolling basis www.heattrust.org David Watson This email address is being protected from spambots. You need JavaScript enabled to view it. 020 3031 8748

Are you searching for an opportunity where you can support the transformation to net-zero, in a way that is just and works for all customers?

 Heat Trust is the independent, not-for-profit consumer champion for the heat network sector.  We are looking for a Director to lead the organisation in its mission to protect heat network customers and support the heat network industry with the transition to regulation, and its role in heat decarbonisation. This is an outstanding opportunity to shape an entire sector!

What will you be doing?

The primary focus will be to oversee the management and operation of the company. Reporting to the Board, you will be accountable for all the company’s functions, ensuring it is delivering in line with the Company Byelaws and the objectives set by the Board of Directors. You will be responsible for:

Policy, advocacy and stakeholder engagement and communications

Leading Heat Trust’s engagement and involvement in wider policy and regulatory discussion, with the aim of influencing the future design of a sector currently undergoing material change.  Representing the organisation with Government, at external events and industry working groups, and leading all internal and external communication including press releases and media engagement.

Compliance and scheme development

Overseeing all aspects of the delivery of compliance and auditing functions, as well as the development and maintenance of analytical tools, databases and reports to support the organisations monitoring and compliance activities in order to assess the performance of heat networks against the standards Heat Trust sets.

Operations, strategy and business development

Designing and executing the strategy and business plan.  Setting and handling the budget including targets, financial reporting and preparing and presenting board papers at quarterly meetings.  Maintaining relationships and service contracts with third parties will play a meaningful role in your day to day activity.  You will also lead a small team that is expected to grow in the next 12 months.

What sort of person are we looking for?

• A proven communicator with the influencing skills and authenticity necessary to advocate externally on behalf of customers;
• A track record of developing and maintaining effective stakeholder relations;
• A leading focus on customers and their needs, as well as the drive to deliver tangible positive impacts on their lives;
• Experience in the development and execution of strategy and communications;
• A track record of identifying, building and delivering new business development opportunities;
• A sound understanding of one or more of the following: regulated energy markets and consumer policy/ practice, consumer protection, district heating;
• Experience of financial management, preferably with experience in profit and loss;
• Proven operational management skills necessary to effectively run a small business; and
• Appropriate degree level qualification and/or appropriate professional qualifications/membership and/or significant demonstrable and proven experience.

The applicant will require strong organisational, analytical and communication skills, with the drive and initiative to assume full responsibility for day-to-day management from day one.

Benefits and next steps

In addition to a salar of up to £75k per annum, we offer 25 days annual leave, an interest free season ticket loan, an interest free bicycle loan and will match pension contributions up to 8%.

The role is in London although remote working for some of the week is possible. We can consider requests for flexible working. We are also able to consider any reasonable adjustments that may be necessary for you to succeed in the role.  Please get in touch and let us know whether this would be helpful.

If working with us sounds like something you would be interested in, please apply by sending a CV and covering letter setting out how your approach and experience makes you the right person to fill this post. Please limit your covering letter to no more than two sides.

Due to resource limits, we will only be able to respond to applicants that are called for interview.  The interview process will include a telephone interview and face-to-face interview.  Applications will be processed on a rolling basis.  Please note that you must have the existing right to work in UK.

If you have any other questions, please feel free to contact David Watson.