Heat Trust is currently consulting on an amendment to the Scheme Rules that would allow more heat networks to join. For more details, and to respond to the consultation, please click here.

District Heating
Heat Customers


Heat Trust is leading customer protection for the district heating sector. Launched in 2015, Heat Trust puts in place a common standard in the quality and level of customer service that is provided to domestic and micro-business customers by their heat energy supplier. It also provides customers free access to the Energy Ombudsman.