About Us

Heat Trust is an industry code of conduct that sets out to protect the interests of householders and micro businesses connected to heat networks.
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Heat Suppliers

Find out how Heat Trust can help you protect your customers.


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Heat Customers

Find out more about district heating and the Heat Trust Scheme.


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Heat Trust is a GB-wide customer protection scheme for residential and micro-business customers served by communal and district heating networks. It was launched in November 2015 after two years of collaboration between industry, consumer groups and government.