Responding to the government’s announcement that it intends to push ahead with regulation of heat networks, Stephen Knight, the Director of Heat Trust, the national consumer protection scheme for heat networks, said:

“We welcome the government’s commitment to regulating heat networks and the news that Ofgem will have new powers to oversee the sector.

“In the absence of regulation, a growing number of consumers are being left unprotected. As the reliance of the country on heat networks grows, so will the scrutiny of their performance and service standards. Legislation to protect consumers is essential and overdue. 

“To avoid any further delays, we now need government to commit to including the legislation to enact these changes in May’s Queen’s Speech.

“We welcome the government’s continued support for the Heat Trust scheme and its recognition of our ‘important role in preparing the industry as we move towards regulating’. We are already working closely with Ofgem to help them develop the regulatory framework and will continue this work in 2022. 

“Heat network operators, from energy companies to social landlords and councils, now have an opportunity to prepare for and help shape the future regulation by registering their networks with Heat Trust. 

“We will continue to work closely with operators, government and Ofgem to ensure a seamless transition to regulation and make sure consumers remain central to that journey.”

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